Quick answers to common questions. Can’t find yours? Call +65 8218 8963 or email enquiry@comicos.shop.
Orders
How do I place an order?
Choose an item, check its size and colour, add it to your cart and check out. You get an order confirmation by email straight after payment.
Can I change or cancel my order?
Yes, before we dispatch it. Email enquiry@comicos.shop with your order number. You get a full refund.
Do you have a showroom?
COMICOS is an online store, and our office is not a showroom. Every product is shown with photos and full measurements on this website. If you have a question about an item, email us before you buy.
Can I order a different colour?
Some items are available in other colours. Email us the product name and we will tell you what is possible and how long it takes.
Delivery
How much is delivery?
S$35 per order. Delivery is free for orders of S$400 and above.
When will my order arrive?
Within 3 to 7 working days. We contact you within 1 working day of your order to book a date and time slot.
Will it fit through my door?
Please measure your doorways, corridor and lift before ordering and compare them with the product size. If you are unsure, email us your measurements and we will help you check.
Payment
How can I pay?
By credit or debit card, PayNow or GrabPay, at checkout.
Is it safe to pay on your website?
Yes. Payments are processed by Stripe, and our website uses HTTPS encryption. We never see your full card number.
Returns and warranty
Can I return an item if I change my mind?
Yes, within 7 days of delivery, if it is unused and in its original packaging. A S$35 collection fee applies. See our Returns and Refunds Policy.
What if my item arrives damaged?
Tell us within 48 hours with photos. We collect it at no cost and replace it or refund you in full.
Is there a warranty?
Yes: 12 months on the frame, and 6 months on fabric, foam and other parts, against manufacturing defects. See our Warranty Policy.