Effective 4 November 2026
At a glance
- Frame: 12 months from delivery.
- Fabric, foam, cushions and other parts: 6 months from delivery.
- Covers manufacturing defects. Valid claims are repaired or replaced at no cost to you.
COMICOS (UEN 53533702K) gives this warranty on all furniture bought from comicos.shop. It is in addition to your rights under Singapore law.
What is covered
- Frame (12 months): breaking, cracking or warping of the frame under normal home use.
- Fabric, foam and other parts (6 months): seams coming apart, foam losing its shape early, and faulty legs, bases or fittings.
What is not covered
- Normal wear and tear, such as foam softening, or fabric creasing or pilling
- Damage from misuse, accidents, pets, sharp objects, spills or stains
- Fading or damage from direct sunlight, heat, damp or outdoor use
- Damage from unsuitable cleaning products or methods
- Small differences in colour or texture between the photo and the item, or between fabric batches
- Items altered or repaired by anyone other than us
- Commercial use (for example, in a hotel or office lounge), unless we agree in writing
How to make a claim
- Email enquiry@comicos.shop with your order number, a short description of the problem, and photos or a video.
- We reply within 2 working days. We may arrange to inspect the item at your home.
- If the claim is covered, we repair the item, replace the faulty part, or replace the item. If none of these is possible, we refund you.
There is no charge for collection, delivery or labour on a valid warranty claim.
Your legal rights
This warranty does not limit your rights under the Consumer Protection (Fair Trading) Act, including the Lemon Law, or the Sale of Goods Act.
Caring for your furniture
- Vacuum fabric gently with a soft brush every week or two.
- Blot spills straight away with a clean, damp cloth. Do not rub.
- Keep furniture out of strong direct sunlight and away from air-con vents.
- Plump and turn loose cushions regularly so they wear evenly.